Dausy.com Return Policy

Return Policy
We guarantee our products; if an item hasn't met your expectations, you may return the item for exchange, refund or repair.

If you have any questions about our guarantee, please, email us at info@dausy.com, or call us at 254-315-0602.

What can be returned
Returned items must be sent in the original packages in the same condition in which they were received. Worn, soiled or damaged items may not be returned. If you believe that your item was damaged during shipping, please notify the shipping carrier immediately.

When items can be returned
Items must be returned in their original condition within 30 days of purchase.

Handling returns and exchanges
Please email or call us if you wish to return or cancel an order placed online.

Where to send returns
We cannot accept returns in person or at any business locations. Returns and exchanges can be made via mail. Mail returns to: Dausy, 939 Far Paddock Road, Waco, TX 76705, USA

Returning by mail

  • Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Insuring your return allows you to track your parcel with the US Postal Service.

  • Please note: We cannot accept CODs or courier deliveries.

  • Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write "U.S. Goods returning" on the outside of the package.

  • Please Note: Do not return items by UPS or other carriers, as duty and/or brokerage fees will be charged, and your return will be refused.

  • If you are requesting an exchange, please remember to include sufficient payment for the return postage, or contact us to arrange payment. Outside the US, where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.

Refunds
If you are returning an item as specified above, we will refund the item's original cost, shipping excluded. The amount of the refund will be applied to the credit or debit card used at the time of purchase, or mailed directly to you as a company check at our discretion.